Shipping Policy
Shipping Policy
Effective Date: September 27, 2024
Thank you for shopping with us! We want to ensure that you have a smooth and enjoyable shopping experience. Below is our shipping policy:
Shipping Methods
We offer flat rate standard shipping to the United States and Canada, regardless of how many items you purchase.
Processing Time
All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order, shipping destination, and selected shipping method.
Delivery Times
Delivery times vary depending on the shipping method chosen:
- Standard Shipping: 3 to 7 business days
Please note that delivery times may be affected by factors outside our control, such as weather or carrier delays.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information so you can monitor its progress.
International Shipping
We currently do not offer international shipping, only to Canada and the United States. Please signup for our newsletter in order to get future updates on international shipping.
Issues with Delivery
If your order has not arrived within the estimated delivery time, please contact us at info@realbbqbuddy.com. We will do our best to assist you.
Returns and Exchanges
For information on returns and exchanges, please see our Returns Policy.
Thank you for choosing BBQ Buddy! If you have any questions or concerns about our shipping policy, please feel free to contact us.